Booking and Payment

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Booking

The minimum renting period is one day.

After you select the apartment, period, and extra services, on our website you will get a pro-invoice with the amount for the rent and services you selected. If you wish to modify the booking choose another date in calendar, choose amount and type of additional services and repeat process.

If you are satisfied with the choices you made, click the button continue to checkout. You may access online reservations, i.e. online booking.

Reservation / Booking (online reservation) – only for bank transfer payments

The apartment you selected will be available for 48 hours.

If you are satisfied with your choice and the amount of the rent, fill-in the field in YOUR INFORMATION form and click the button PAY (if paying by credit card) or Book on Request (if you choose to pay by direct payment to our bank account)

This means that you have made the online booking for your apartment. The booking confirmation email will be sent to the address you entered.

Veribo Koncept d.o.o. will preserve your reservation for 48 hours in which you are supposed to make the advance payment. The amount may be paid in total or partially (advanced deposit *) and you should send us the payment receipt to make sure that you apartment is booked for the desired period.

After we receive the payment receipt, we will send you detailed confirmation of your booking information.

Deposit payment* – if you want to rent the apartment for more than 7 days, you will be given the option to pay the rent in the amount of 3 days partially in advance, and should the reservation be cancelled, the rent will be refunded according to the terms of cancellation.

Online booking only for online credit cards (Master, Visa, American and DIners) payments

If you pay by a credit card, the selected apartment is booked immediately on your behalf.

When you check and confirm the pro-invoice, fill-in the field in YOUR INFORMATION form and click the button PAY (for paying by credit cards).

By this step you will make a total payment for the period and the apartment you selected, and a booking confirmation message will appear on the screen, and also be sent to your email address.

The rent for the selected apartment may also be partially paid (deposit payment*). After you complete the fields in YOUR INFORMATION form, choose button Book on Request, and we will send you pro-invoice and instructions by mail.

Deposit payment* – if you want to rent the apartment for more than 7 days, you will be given the option to pay the rent in the amount of 3 days partially in advance, and should the reservation be cancelled, the rent will be refunded according to the terms of cancellation.

Payment of the remaining part of the rent

The rest of the rent you may pay via SWIFT, bank’s payment order, Master, Visa and American Express credit cards, or in cash or by credit cards after your arrival.

Payment should be made at:

Veribo Koncept d.o.o.

Lončareva 1, 10090 Zagreb-Susedgrad, Croatia

MB: 2463806

SWIFT (for foreign currency payments) or a bank’s order on our gyro account (for payment in kunas).

Please note that SWIFT and gyro payments may take up to 7 days and VERIBO KONCEPT d.o.o. has to receive the payment, or proof of payment, prior to your arrival.

VERIBO KONCEPT d.o.o. only covers its own bank fees.

If you do not want to use our website, you can send your booking request via e-mail or fax.

Payment of the additional services and telephone costs

All additional service will be determined during the key handover on your departure, and you will be given an invoice for those services. The payment may be done in cash or by credit cards, online or directly when handing over our apartment.

Approval for credit card charge and the agreement

Upon your arrival you will be given a STATEMENT ON CREDIT CARD DEBIT to sign by which you allow Veribo Koncept d.o.o. to charge you Master or Visa card for the amount of all subsequent expenses (phone costs, additional cleaning, additional services and damages to the apartment or equipment).

Veribo Koncept d.o.o. Lončareva 1, Zagreb, Hrvatska thereby confirms and declares to use the provided information about the credit card only for the purposes stated herein.

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

Payment

All payments are to be made at:

Veribo Koncept d.o.o.

Lončareva 1, 10090 Zagreb-Susedgrad,

Croatia MB: 2463806

Payment Options:

1. Credit cards (Master, Visa i American Express) safe and secure payment directly on our website.

2. SWIFT (International Bank transfer) (for foreign currency payments) at the bank:

Privredna Banka Zagreb d.d.
Račkoga 6 / p.p. 1032, 10 000 Zagreb, Croatia

On the foreign currency account number:

IBAN HR56 2340 0091 110365011
SWIFT: PBZG HR 2X

3. Gyro account (for payment in kunas) code:

Privredna Banka Zagreb d.d.
Račkoga 6 / p.p. 1032, 10 000 Zagreb, Croatia

Gyro account number: 2340009–1110365011

4. In cash during takeover of the apartment or in our office in Vlaška 78, 10000  Zagreb (office of foreign exchange Konverta www.konverta.hr)

Discounts and prices

Prices are stated for each apartment per day. All discounts are described on the apartment details page.

For longer stays please call or send an e-mail for offer.

The apartment’s rent includes:

Using the Internet and all other equipment as described per apartment. Tourist fee and VAT Cleaning prior and after your stay in the apartment and one weekly cleaning for longer stays. (We can provide daily cleaning, by your request, but that service is extra charged.) All utility costs except the phone (electricity, water, gas, parking – if one exists within the building)

The apartment’s rent does not include:

Extra charged services, stated under additional services on our website